Privacy Policy

This privacy policy ("Policy") sets out how IITIAN Vibes ("IITIAN Vibes", also identified by "we" or "us" or "our") uses and protects any information that you provide when you use this website or mobile application (individually and collectively, "Platform").

IITIAN Vibes is committed to ensuring that your privacy is protected. Should we ask you to provide any information by which you can be identified when using this Platform, be assured that it will only be used strictly in accordance with this Policy.

Please note that our Policy is subject to change at any time, and we may not be able to provide prior notice. To stay informed of updates, please review this page periodically. This Policy applies to current and former visitors and customers of our Platform. By visiting and/or using our Platform, you accept and consent to the practices described in this Policy.

We collect, store, and use your personal information (that we consider necessary) when you use our Platform. We use this information to provide you with a safe, efficient, and customized experience, which includes, but is not limited to, displaying content such as recommended products and communicating with you about your orders, new products, and the latest promotional offers. This enables us to provide specific services and features tailored to your needs, customize our Platform to make your experience safer and easier, and allow third parties to perform technical, logistical, and other functions on our behalf.

Information You Provide: We receive and store the information you explicitly provide to us, including personal details such as your user name and password, name, address, telephone number, email address, and other contact information, date of birth, gender, and financial details such as bank account or payment instrument information. You may choose not to provide certain information, but this could prevent you from taking full advantage of our Platform's features.

Respecting customer privacy is a core philosophy at IITIAN Vibes. We never have and never will commercially exploit customer information by selling it to third parties. We share customer information only as described below:

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf, such as fulfilling orders, delivering packages, analyzing customer data, providing marketing assistance, and processing payments. They have access only to the information needed to perform these functions and are contractually bound to use it only for these purposes.

Business Transfers: As we develop our business, we may sell or buy subsidiaries or business units. In such transactions, all information, including personal information, may be disclosed and transferred to an acquirer, successor, or assignee as part of any merger, acquisition, or other transaction.

With Consent: Other than as set out above, you will receive notice when information about you might be shared with third parties, giving you the option to choose whether or not you'd like such information shared.

Absolutely. The security of your information is a priority for us. We use appropriate security policies, rules, and technical measures, as required by applicable law, to protect your information from unauthorized access, improper use or disclosure, and unlawful destruction. However, IITIAN Vibes is not responsible for any breach of security or actions of third parties that receive users' personal data or events beyond our control, such as hacking or unauthorized access.

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the following person has been designated as the Grievance Officer for addressing any concerns or complaints regarding the processing of your personal data: